Terms and Conditions
By using sailakshmipavanam.com, you agree to the following terms:
- Booking Confirmation: Your booking is confirmed only after successful payment and email acknowledgment.
- Check-in Policy: Valid ID proof is mandatory at the time of check-in.
- Usage Restrictions: Guests must adhere to hotel rules. Illegal or disruptive behavior will not be tolerated.
- Prices: All rates shown include applicable taxes unless otherwise stated.
- Right to Refuse: The hotel reserves the right to refuse service to any guest for safety or legal reasons.
Cancellation & Refund Policy
We understand that plans may change. Here’s how we handle cancellations:
Cancellation Timeline:
- 48+ hours before check-in: 100% refund
- 24–48 hours before check-in: 50% refund
- Less than 24 hours or No-show: No refund
Refund Method:
- Refunds (if applicable) will be processed through Razorpay within 7–10 business days to your original payment method.
Modification:
- Date modifications are subject to availability and should be requested at least 48 hours before check-in.
Shipping & Delivery Policy
As Sai Lakshmi Pavanam is a hotel, no physical shipping of goods is involved.
- Booking Confirmation: Sent instantly via email and/or SMS upon successful reservation through our website.
- Invoice/Receipt: A digital copy will be shared via email and is also available at the hotel front desk upon request.
- Service Fulfillment: All lodging and hospitality services are delivered exclusively at our hotel premises based on the check-in and check-out dates selected during the booking.
If you do not receive your confirmation within a reasonable time after booking, please contact us at 94455 69091